Terms of Service

1. What MySheher is

MySheher is an online marketplace where businesses and brands find Instagram creators and influencers across India, and creators get discovered by those businesses. We provide the listing and search service only.

2. MySheher only connects you

We are not a party to any deal between a business and a creator. Prices, deliverables, timelines, payments, barter terms and disputes are agreed and settled directly between the business and the creator. We do not take a commission, do not hold money for either side, and are not responsible for the quality, delivery or legality of any collaboration, or for payments between users.

3. Who can use MySheher

• You must be at least 18 years old to create an account.
• You must give accurate information and keep your login secure. You are responsible for activity on your account.
• One person or business per account. Don't create accounts for someone else without their permission.

4. For creators

• Being listed costs ₹99 per month or ₹594 per year. Prices shown at checkout are final and include any applicable taxes.
• Your profile becomes public only after our team approves it and your subscription is active.
• You must own, or be authorised to represent, the Instagram (and any other) account you list.
• Follower and view counts you enter are shown as “self-reported” until we check them. Entering false numbers, buying followers or impersonating someone will get your profile removed without a refund.
• Your WhatsApp number and email are optional. If you add them, they are shown publicly on your profile. Businesses can always message you in the app.

Disclosing paid promotions (ASCI)

When you promote a brand in return for money, free products, barter or any other benefit, you must disclose it clearly, as required by the ASCI Guidelines for Influencer Advertising in Digital Media and the Department of Consumer Affairs' endorsement guidelines. Use an upfront label such as #ad, #sponsored, #collab or #partnership that is easy to see, and only endorse products you have genuinely used or reviewed. You are responsible for your own content and its compliance with the law.

5. For businesses

• Searching, viewing profiles and contacting creators is free.
• Offers and chat messages must be genuine. Spam, fake offers, scams or harassing creators will get your account blocked.
• Never ask a creator to pay you anything, and never pay anyone outside a deal you have agreed in writing.
• Check a creator's work and agree terms in writing before paying them. Any payment is between you and the creator.

6. Subscriptions and payments

• On our website, creators pay by UPI to MySheher's UPI ID for one month or one year at a time. These payments don't renew automatically. After you pay, you give us the UPI reference number (UTR) and we activate your profile once we've confirmed the payment, usually within a few hours.
• In our Android app, subscriptions (when available) are processed by Google Play and renew until you cancel. We never see or store your card, UPI PIN or bank details.
• You can cancel anytime. Your profile stays live until the end of the period you've paid for.
• Refunds are covered by our Refund & Cancellation Policy.

6A. Blue Tick, sponsored placement and pitches

• Blue Tick is an optional paid add-on for listed creators (₹199/month or ₹1,194/year, paid like the listing). It shows a blue tick, places the creator first in searches for their city with a clear “Sponsored” label, and lets them pitch businesses that have a public business profile.
• We confirm a Blue Tick only after checking the Instagram account looks genuine. The tick does not mean we guarantee a creator's work, numbers or conduct.
• Businesses may create a free public business profile and can hide it at any time. Pitches are limited to 10 a day per creator and one per business per week; spam or misleading pitches can lead to the Blue Tick or profile being removed without a refund.

7. What isn't allowed

• False, misleading, hateful, sexually explicit, violent or illegal content.
• Promoting anything illegal in India, or products that can't legally be advertised (for example, certain alcohol, tobacco or betting products).
• Fake profiles, fake followers or engagement, or using someone else's photos or identity.
• Scraping, bulk-copying or reselling creators' contact details, or misusing them for spam.
• Trying to break, overload or get around the security of MySheher.

8. Reviews, badges and removals

We review every creator profile before it goes live and may approve, reject (with a reason) or remove any profile or account that breaks these terms. A Verified badge means our team checked the profile by hand at that time. It is not a guarantee of future conduct or results. Profiles removed for breaking these terms are not refunded.

9. Your content

You own the photos, text and links you add. You allow us to display and format them on MySheher (including in search results, social previews and our app) for as long as your profile is listed. You confirm you have the right to share them.

10. Disclaimers and liability

MySheher is provided “as is”. We work hard to keep it running and accurate but can't promise it will always be available or error-free, or that any listing will lead to bookings. To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

11. Ending your account

You can delete your account anytime from the Delete account page. We may suspend or close accounts that break these terms.

12. Law and disputes

These terms are governed by the laws of India. Courts at Bongaigaon, Assam have jurisdiction.

13. Grievance Officer

As required by the Information Technology Rules, 2021, our Grievance Officer is Salinur Alom, reachable at info@mysheher.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

14. Changes

We may update these terms. If a change is significant, we'll tell you on the site or by email before it takes effect. Continuing to use MySheher after that means you accept the new terms.